Title
Take the Right Turn: The Role of Social Signals and Action–Reaction Sequences in Enacting Turning Points in Negotiations
Author
Johannes Gettinger
Institute of Interorganisational Management and Performance, University of Hohenheim
Abstract
Negotiations and conflicts do not evolve smoothly but are discontinuous involving transitions, break-, and turning points that change the flow of the negotiation. Given that these departures may be decisive in determining whether the involved parties come to a successful conclusion, several scholars have pointed out the importance of investigating whether impasse and settlement dyads exhibit different turning point profiles. To address this question, we extended Druckman’s (J Confl Resolut 45:519–544, 2001) turning point model by integrating interlocking action–reaction sequences that initiate and (dis)confirm the departure from zero-sum bargaining. Furthermore, we consider social signals as previously not addressed class of events triggering the turning point. We propose and show that social signals act as precipitants to substantive change at the offer level and that how negotiators enact the action–reaction sequences discriminates between successful and unsuccessful dyads.
Keywords
NegotiationTurning pointsSocial signalsEmotionsInteracts
Object type
Language
English [eng]
Persistent identifier
https://phaidra.univie.ac.at/o:1218363
Appeared in
Title
Group Decision and Negotiation
Volume
29
Issue
3
ISSN
0926-2644
Issued
2020
From page
425
To page
459
Publisher
Springer Science and Business Media LLC
Date issued
2020
Access rights
Rights statement
© The Author(s) 2020

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