Titel
Examining the Role of Transparent Organizational Communication for Employees’ Job Engagement and Disengagement during the COVID-19 Pandemic in Austria
Abstract
This study provides an understanding of how employees’ perception of organizational transparency during the long-lasting situation of the COVID-19 pandemic engendered their job engagement as well as job disengagement. Data were collected by means of an online survey among 410 employees in Austria during March 2021. Results show that employees’ perception of their organization’s approach to transparency directly influenced their job engagement and disengagement. Importantly, the relationship between transparency and job engagement was also mediated through organizational trust, and job-specific state anxiety mediated the relationship between transparency and job disengagement. The results imply the importance of transparency during times of great uncertainty and emphasize the necessity to closely consider employees’ emotional states and worries during a crisis.
Stichwort
transparent organizational communicationCOVID-19organizational trustjob-specific state anxietyjob (dis)engagement
Objekt-Typ
Sprache
Englisch [eng]
Erschienen in
Titel
Journal of International Crisis and Risk Communication Research
Band
4
Ausgabe
2
ISSN
2576-0025
Erscheinungsdatum
2021
Seitenanfang
271
Seitenende
308
Publication
Nicholson School of Communication, UCF
Erscheinungsdatum
2021
Zugänglichkeit
Rechteangabe
Copyright 2021 Authors

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