Title
When and Why Consumers React Negatively to Brand Acquisitions: A Values Authenticity Account
Author
Alessandro Biraglia
Leeds University Business School, University of Leeds
Author
Elisa Maira
bol.com
... show all
Abstract
Brand acquisitions are a popular growth strategy. However, both anecdotal evidence and initial empirical evidence suggest that acquisitions can harm the acquired brand. This article proposes and tests a theoretical framework that aims to explain when and why consumers react negatively to acquired brands. Across ten studies using different methods, research designs, product categories, and brands, the authors demonstrate that these negative brand reactions can be explained by the perceived loss of a brand's unique values. Building on this values authenticity account, they document that the negative effect of acquisitions depends on the acquired brand's values, brand age, leadership continuity, and the alignment between acquiring and acquired brands. The findings offer important theoretical and managerial implications, helping managers predict and mitigate the negative effects of acquisitions for brands.
Keywords
acquisitionsbrandingbrand valuesvalues authenticityauthenticitysignaling theoryconsumer reactions
Object type
Language
English [eng]
Persistent identifier
https://phaidra.univie.ac.at/o:1653540
Appeared in
Title
Journal of Marketing
ISSN
0022-2429
Issued
2023
Publisher
SAGE Publications
Date issued
2023
Access rights
Rights statement
© The Author(s) 2023
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